Skip to main contentPolicy Document
Investor Charter
In respect of Investment Adviser
Issued by: Networth Tracker Solutions Pvt Ltd
SEBI RIA · INA000020396Perpetual Validity
A. Vision & Mission
Vision
- Invest with knowledge & safety.
- To empower investors by ensuring they receive high-quality, ethical, transparent and unbiased investment advisory services, enabling informed financial decision-making and long-term financial well-being.
Mission
- Every investor should be able to invest in the right products based on their needs, manage and monitor them to meet goals, and enjoy financial wellness.
- To provide a clear understanding of the services offered by Investment Advisers.
- To ensure transparency in advisory fees, processes and documentation.
- To promote investor confidence through fair and ethical advisory practices.
- To outline grievance redressal channels for investor protection.
B. Details of Business Transacted
- Provide comprehensive investment advice under SEBI (Investment Advisers) Regulations, 2013.
- Conduct proper and unbiased risk profiling and suitability assessment of the client.
- Obtain registration with KRA and CKYC.
- Conduct audit annually.
- Disclose the status of complaints on the website.
- Disclose registration name, number, validity, address, telephone numbers and associated SEBI regional/local office details on the website.
- Provide financial planning service to clients.
- Offer investment advice on Mutual Funds, Equity, Bonds, REITs, InvITs, PMS, AIF.
- Ensure risk profiling of client before providing advice.
C. Services Provided to Investors
The client shall receive the following services:
Risk Profiling & Suitability Assessment
- Assessment of financial situation, risk appetite and investment objectives.
- Recommendations based on the client's risk profile and suitability.
Investment Advisory
- Securities / investment recommendations aligned with client goals.
- Long-term planning, asset allocation and strategy development.
Financial Planning
- Comprehensive planning for goals such as retirement, education, insurance and wealth transfer.
Portfolio Review
- Periodic review of client portfolios to ensure alignment with objectives.
Disclosure
- Complete disclosure of conflicts of interest, if any.
- Full transparency in fee structure.
D. Grievance Redressal Mechanism
Level 1 — Investment Adviser
Approach the Investment Adviser directly. Grievance must be resolved within 30 days.
Email: jash.k@pivotmoney.app
Level 2 — SEBI SCORES Portal
If unresolved within 30 days, lodge a complaint on SEBI's centralised web-based complaints redressal system.
Portal: scores.gov.in
Level 3 — SEBI Regional Office (Physical)
Send physical complaints to: Office of Investor Assistance and Education, SEBI Bhavan, Plot No. C4-A, 'G' Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.
E. Investor Rights
- Receive advice that is fair, transparent, unbiased and in their best interest.
- Obtain complete information about the adviser's registration, services, fees and conflicts of interest.
- Be informed about risks and limitations associated with investments.
- Access their risk profile, financial plan and advisory records.
- Expect confidentiality of personal and financial data.
- File complaints and seek resolution through SEBI SCORES if needed.
F. Investor Responsibilities
- Provide complete, accurate and updated information regarding finances, goals and risk appetite.
- Read all agreements and disclosures carefully before signing.
- Understand that past performance is not indicative of future results.
- Ensure timely payment of advisory fees.
- Immediately report any discrepancies or concerns.
G. Quick Grievance Reference
| Level | Contact |
|---|---|
| First — Investment Adviser | jash.k@pivotmoney.app |
| Second — SEBI SCORES | scores.gov.in |
| Final — SEBI Regional Office | Nearest SEBI office |
H. Expectations from Investors
Do's
- Always deal with SEBI registered Investment Adviser. Check registration number on sebi.gov.in.
- Ensure the Investment Adviser has a valid registration certificate.
- Pay only advisory fees through banking channels only. Maintain signed receipts.
- Always ask for risk profiling before accepting investment advice.
- Ask all relevant questions and clear doubts before acting on advice.
- Assess the risk-return profile, liquidity and safety before investing.
- Insist on getting terms and conditions in writing, duly signed and stamped.
- Be vigilant in your transactions and approach authorities for grievance redressal.
- Inform SEBI about Investment Advisers offering assured or guaranteed returns.
Don'ts
- Don't fall for stock tips offered under the pretext of investment advice.
- Do not provide funds for investment to the Investment Adviser.
- Don't fall for promises of indicative, exorbitant or assured returns. Don't let greed override rational decisions.
- Don't fall prey to luring advertisements or market rumours.
- Avoid transactions based solely on phone calls or messages from any Investment Adviser.
- Don't take decisions just because of repeated messages and calls.
- Do not fall prey to limited-period discounts, gifts or other incentives.
- Don't rush into investments that don't match your risk appetite and goals.
- Do not share login credentials or passwords of trading and demat accounts with the Investment Adviser.
Regulatory Disclosure
Networth Tracker Solutions Private Limited is registered with the Securities and Exchange Board of India (SEBI) as a Non-Individual Investment Adviser under SEBI (Investment Advisers) Regulations, 2013. Registration granted by SEBI does not imply endorsement. Investments are subject to market risks.
