Complaint disclosure – PivotMoney | NRI Investing Made Simple
Skip to main content
Pivot Money

Complaints Disclosure

Formats for investors complaints data to be disclosed monthly by IAs on their website/mobile application.

Data for the month ending

Sr. No.123Grand Total
Received fromDirectly from InvestorsSEBI (SCORES)Other Sources (if any)0
Pending at the end of last month
Received
Resolved
Total Pending #
Pending complaints > 3 months
Average Resolution time^ (in days)
Received from
1
Directly from Investors
2
SEBI (SCORES)
3
Other Sources (if any)
Grand Total
0
Pending at the end of last month
Directly from Investors
SEBI (SCORES)
Other Sources (if any)
Grand Total
Received
Directly from Investors
SEBI (SCORES)
Other Sources (if any)
Grand Total
Resolved
Directly from Investors
SEBI (SCORES)
Other Sources (if any)
Grand Total
Total Pending #
Directly from Investors
SEBI (SCORES)
Other Sources (if any)
Grand Total
Pending complaints > 3 months
Directly from Investors
SEBI (SCORES)
Other Sources (if any)
Grand Total
Average Resolution time^ (in days)
Directly from Investors
SEBI (SCORES)
Other Sources (if any)
Grand Total

Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Investor Grievance Policy-An Initiative to Enhance Transparency

We are dedicated towards the prosperity of our clients by following our aim of adding meaning to finances and adding time to your life. In the event of a complaint regarding our services we would be more than happy in addressing and solving it in the most proficient manner.

Email: grievance@pivotmoney.app

Call Us On: +91 9819982121

SEBI Escalation

If not satisfied with our response you can lodge your grievances with SEBI @ scores.gov.in. SCORES may be accessed through the SCORES mobile application as well, same can be downloaded from below link:

https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330

Or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, SEBI Regional / Local Office Address:

SEBI Regional / Local Office Address

SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (East), Mumbai – 400051, Maharashtra.

Please contact SEBI Office on Toll Free Helpline at 1800 22 7575.

How to File Complaints

  1. First Level – Contact the Investment Adviser.
  2. Email: grievance@pivotmoney.app
  3. Second Level – SEBI SCORES (If unresolved within 30 days).
  4. Register and lodge complaint at: https://scores.gov.in
  5. Third Level – SEBI Regional Office.
  6. If still unresolved, escalate to the concerned SEBI office.

Regulatory Disclosure

Networth Tracker Solutions Private Limited is registered with the Securities and Exchange Board of India (SEBI) as an Individual Investment Advisor under SEBI (Investment Advisers) Regulations, 2013. Registration granted by SEBI does not imply endorsement. Investments are subject to market risks.

© 2026 Networth Tracker Solutions Private Limited. All rights reserved.

Pivot Money QR code to download the app

Networth Tracker Solutions Private Limited (operating under the brand name Pivot.Money) does not provide any express or implied warranties or guarantees regarding the products and services available on its platform. It shall not be held responsible for any damages or losses arising from the use of, or reliance on, its advisory or related services. Past performance should not be considered as an indicator of future results. Before selecting a fund or creating a portfolio tailored to your needs, please carefully evaluate your individual investment goals, risk tolerance, time horizon, risk-reward preferences, and associated costs. The performance and returns of any investment portfolio cannot be predicted or assured. Investments made based on advisory services carry market risks; therefore, it is important to thoroughly read all scheme-related documents.

© We are registered with the Securities and Exchange Board of India (SEBI) as an Investment Advisor - INA000020396. [Type of Registration: Non-Individual] [Validity of registration: 01-Jul-2025 to Perpetual] AMFI - Registered Mutual Fund Distributor ARN – 333340 | [Validity of registration: 07-Jul-2025 to 06-Jul-2028]

Address: Networth Tracker Solutions Private Limited, 1018, Hubtown Solaris, N. S. Phadke Marg, Saiwadi, Near East West Flyover, Andheri - East, Mumbai – 400 069. [CIN - U66190MH2024PTC424917] [GST No: 27AAJCN6084H1Z2] [Principal Officer details: Mr. Jash Shashin Koradia (jash.k@pivotmoney.app)] [Compliance Officer details: Shashin Koradia (support@pivotmoney.app)] [Corresponding SEBI regional/local office: Plot No. C 4-A, G Block, Near Bank of India, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051]

Copyright © 2025 Pivot.Money is powered by Networth Tracker Solutions Private Limited. All rights reserved.

Networth Tracker Solutions Private Limited (operating under the brand name Pivot.Money) does not provide any express or implied warranties or guarantees regarding the products and services available on its platform. It shall not be held responsible for any damages or losses arising from the use of, or reliance on, its advisory or related services. Past performance should not be considered as an indicator of future results. Before selecting a fund or creating a portfolio tailored to your needs, please carefully evaluate your individual investment goals, risk tolerance, time horizon, risk-reward preferences, and associated costs. The performance and returns of any investment portfolio cannot be predicted or assured. Investments made based on advisory services carry market risks; therefore, it is important to thoroughly read all scheme-related documents.

© We are registered with the Securities and Exchange Board of India (SEBI) as an Investment Advisor - INA000020396. [Type of Registration: Non-Individual] [Validity of registration: 01-Jul-2025 to Perpetual] AMFI - Registered Mutual Fund Distributor ARN – 333340 | [Validity of registration: 07-Jul-2025 to 06-Jul-2028]

Address: Networth Tracker Solutions Private Limited, 1018, Hubtown Solaris, N. S. Phadke Marg, Saiwadi, Near East West Flyover, Andheri - East, Mumbai – 400 069. [CIN - U66190MH2024PTC424917] [GST No: 27AAJCN6084H1Z2] [Principal Officer details: Mr. Jash Shashin Koradia (jash.k@pivotmoney.app)] [Compliance Officer details: Shashin Koradia (support@pivotmoney.app)] [Corresponding SEBI regional/local office: Plot No. C 4-A, G Block, Near Bank of India, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051]

Copyright © 2025 Pivot.Money is powered by Networth Tracker Solutions Private Limited. All rights reserved.